Who We Are
Mayo Clinic and our founding team created Lucem Health in 2021 with its investor partners Commure (a General Catalyst company) and Rally Ventures. Our mission is to revolutionize care delivery through the practical application of clinical AI. Our vision is a world in which clinicians interact seamlessly with technology to diagnose diseases before they become life threating and provide patients with the best care, everywhere.
Our platform connects clinical data with powerful, clinically focused AI algorithms. We deliver the insights generated by these algorithms seamlessly into clinical workflows… to the right stakeholder, in the right place, in the right context, at the right time. And, we help clinicians and other stakeholders engage with, understand, trust, and adopt AI powered solutions so they see them as valuable partners that support better care and outcomes for patients.
While we have built a general-purpose platform for building and deploying clinical AI solutions (something we call “AI SolutionOps”), our focus is on solutions that help clinicians detect diseases earlier and accelerate treatment. These solutions leverage existing health records to pinpoint patients at risk for serious diseases in ways traditional methods cannot – allowing healthcare providers to deliver more proactive, higher value care.
Position Summary
Product is the center of what we do. By building great products that “do the jobs” our customers need and expect them to do, we will go a long way to fulfilling our mission. If you are passionate about creating highly differentiated products that delight customers and win in the market, our Senior Product Manager role may be for you.
We are seeking a visionary Senior Product Manager to lead the development and management of our groundbreaking analytics suite. This is a unique opportunity for a seasoned product manager with a deep understanding of analytics and clinical data to take charge of a suite of brand-new products.
Our Senior Product Manager will be able to effortlessly glide between the strategic and the tactical as required. They will be just as comfortable in the market – with customers, users, prospects, and thought leaders – as they are working collaboratively with internal engineering, marketing, sales, and customer success stakeholders. They will have well-developed business acumen and will have a strong understanding of how technology platforms that support great products get envisioned, built, and taken to market. They will sweat the details and care deeply about quality.
Responsibilities
- Help develop and evolve, with our VP of Product, our vision and strategy for one or more offerings, products, or components
- Own the product strategy and roadmap for the offerings, products, or components
- Develop and maintain the business case for investing in the offerings, products, or components
- Be actively engaged with the market: with customers, prospective customers, and competitive intelligence
- Lead, and engage closely with, the process of envisioning, scoping, designing, and developing requirements for new platform features
- Work closely and collaboratively with internal stakeholders to ensure that they support and are bought into our platform development initiatives
- Work with sales and marketing to position, launch, and achieve market traction for new platform features
- Support, as required, early product adoption, including directly supporting early sales
- Ensure that engineering has what it needs to successfully build compelling platform features
- Identify and help implement agile product management principles and processes that engage stakeholders, increase end-to-end productivity, and deliver quality
- Set clear financial, usage, engagement, quality, and other, measurable goals for the platform and feel a strong sense of accountability for achieving them
This position is remote and reports directly to VP of Product. As a remote work force that meets face-to-face occasionally to do collaborative work, this position will require occasional travel to Raleigh or Charlotte, North Carolina, or to other cities where there is, or will be, a critical mass of Lucem employees.
Qualifications
The ideal candidate will have:
- A bachelor’s degree in computer science, information systems, engineering, or related field
- 7+ years of product management experience at a commercial software vendor
- 5+ years of product management experience at a healthcare data integration, data management, or data platform company (or similar)
- Strong knowledge of healthcare data standards, privacy and usage constraints, data protection, etc.
- A strong understanding of agile product management best practices, with experience implementing them
- A strong understanding of the strategic and tactical elements of the Pragmatic Marketing framework (or similar), with relevant execution experience
- Enough technical knowledge and experience to engage productively with engineering’s process of architecting, estimating, and planning product and feature development
- Enough go-to-market knowledge and experience to engage productively with marketing and sales’ process of positioning, generating demand for, and selling our products
- A servant leadership mindset: they see the team’s success as their success
- A demonstrated ability to work autonomously and independently
- A demonstrated ability to learn challenging or complex new domains, patterns, models, and technologies
- Strong written and verbal communication skills and exceptional collaboration skills
- Strong analytical and creative problem-solving skills